Frequently Asked Questions
Discover answers to your queries about KUMUDU and our innovative solutions for jewelers.FAQs
Find answers to common questions about our products and services.
What are product features?
Our software offers robust inventory management, sales tracking, and customer relationship tools. These features help jewelers optimize their operations and enhance customer satisfaction. Each tool is designed to simplify your workflow and increase productivity.
What is the pricing?
Our pricing is competitive and tailored to fit various business sizes. We offer flexible subscription plans that can be customized based on your needs. Contact us for a detailed quote.
How does onboarding work?
Our onboarding process is designed to be seamless and efficient. We provide step-by-step guidance and training to ensure you get the most out of our software. Support is available throughout the transition.
What technical support is available?
We offer 24/7 technical support to assist you with any issues. Our dedicated team is ready to help via chat, email, or phone. We also provide a comprehensive knowledge base for self-service solutions.
Can I customize features?
Yes, our software is highly customizable to meet your specific needs. You can choose which features to implement based on your business model. Our team will work with you to tailor the solution.
Still have questions?
We're here to help you!
Privacy Policy
Kumudu Saving App
1. Information We Collect
- Mobile Number (required): Used to uniquely identify your account and enable login through OTP verification.
- Email Address (optional): If provided, it is used only for sending reports, summaries, or communication
requested by you.
- Location (optional): Used only to help auto-fill address fields. If you do not provide location access, you
can manually enter your address.
We do not collect unnecessary personal information such as date of birth, government ID, or payment card
details.
2. How We Use Your Information
- To authenticate and provide you secure access to the app.
- To send OTPs for login and verification.
- To send reports or summaries (only if you choose to provide an email).
- To auto-fill address fields if you permit location access.
- To improve our services and user experience.
3. Data Storage and Security
- Your mobile number, email (if provided), and address/location (if provided) are stored securely in our
servers with appropriate encryption.
- We do not share or sell your personal data to third parties.
- Access to personal data is restricted to authorized personnel only.
4. Sharing of Information
We do not share your data with any third party except:
- Service providers required to deliver OTP messages or emails (e.g., SMS gateway, email service).
- Legal authorities if required by law.
We do not use your data for advertising or tracking.
5. Account Deletion
You have the right to delete your account and all associated personal data at any time.
- Inside the app, go to Sidebar → Edit Profile → Delete Account.
- Once you confirm, your account and all associated data will be permanently deleted from our systems.
- This action cannot be reversed.
6. Your Privacy Rights
- You may access, update, or delete your personal data at any time.
- You may withdraw your consent for optional email communications or location access.
- For any privacy-related concerns, you can contact us at: 📧 [Insert support email address]
7. Third-Party Services
Our app may use third-party services such as:
- SMS/Email Service Providers: For OTP delivery and optional email reports.
Each third-party service provider follows its own privacy practices.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and inside the
app.
9. Contact Us
If you have questions about this Privacy Policy, please contact: rajesh@kumudu.in
Kumudu Software Solutions LLP
📍 30-31, SRP Arcade, 6th Block, 3rd Phase, Banashankari III Stage, Bengaluru, Karnataka 560085, India
📧 rajesh@kumudu.in
© 2025 Kumudu Software Solutions LLP